Definitions and Interpretation
“The PROP Technique” means the online training programme specifically dealing with helping to eradicate or reduce panic attacks.
“The Serenity Method” means The Serenity Method online course (plus any other Related Products) created by FOF Digital Ltd and available to be purchased for viewing online only via a Computer, Tablet, mobile phone or such other similar device.
“Related Products” include, but are not limited to the following products: The Speed Technique, Panic Attack Talk Down, Stop Smoking For Good, The Sleep Training System, Guided Meditation Training, Serenity Breathing Training, Fear of Flying Free Training Webinar, The Serenity Circle, Beyond Serenity, Serenity Support Emails and any other products that might be available to be purchased on the Members Site.
“The Serenity Circle” means the follow up Serenity Method support facility created and sold by FOF Digital Ltd.
“Course” means The Serenity Circle, The PROP Technique, The Serenity Method and/or the Related Products, or any one of them.
“Single User Licence” means that the access to the purchased Course is limited to only one specific person for the duration of the access and may not be passed on or sold to any 3rd party at any time or for any reason.
“Members Site” is the online portal owned by FOF Digital Ltd which hosts the Course contents.
“We” means FOF Digital Limited. “Us and “Our” shall be read accordingly.
“You” means the person buying a Course for themselves or the person for whom they have purchased it for, or both. “Your” shall be read accordingly.
“User” means the person viewing a Course if they are different to the person who purchased it.
In purchasing any Course You agree to be bound by the terms of this agreement and We undertake to make whichever Course You have purchased available to You under the same terms.
- Price and payment
The price of each Course shall be the price set at the time We accept Your order. All prices set are inclusive of any applicable taxes. No access to a Course will be available until we have received full payment of the cost of the Course You are selecting to purchase.
You will be given access to the Course You have purchased by way of a Single User Licence for the amount of time specified at the time of purchase. This will be via a unique login username and password to our Members Site which will be sent via the email address supplied at the time of the order and only once full payment has been received. Access to, and viewing of, a Course is exclusively for You, unless we agree otherwise in writing. Not every Courses are offered with offline access but where this is an option, we do not guarantee the ability to use the product offline. Constant access to the online Courses is not guaranteed and may subject to the temporary interruption of service, from time to time (e.g. due to circumstances beyond our control where there is a failing in 3rd party supplies like power or web browser availability).
Subject to Clause 11 below, a Course cannot be refunded after purchase under any circumstances.
- Breach of Agreement
We shall be entitled to assign any of our rights and obligations under these Terms and Conditions provided that Your rights are not adversely affected.
If it is found by a Court that any of these Terms and Conditions for any reason cannot be enforced, this shall not prevent the other provisions from continuing to apply.
- Third Parties
Any person not a party to these Terms and Conditions shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions. The Act can give rights under some contracts to third parties who are not parties to those contracts but in this case only We and You (or your assignees permitted hereby) have rights and obligations under this contract.
- Amendments and variations
We intend to rely on the written terms set out here in this document. You should therefore read the terms and conditions carefully before entering into the contract to ensure you are happy to be bound them.
- No Partnership or Agency
Nothing in these Terms and Conditions and no action taken by You or Us under these Terms and Conditions shall create, or be deemed to create, a partnership, joint venture or establish a relationship of principal and agent or any other relationship between You and Us beyond the relationship created under these Terms and Conditions.
- Advice and Medication
Please do not rely on any information contained within Our websites, general literature, emails, or any of Our Courses or from a serenity practitioner as an alternative to medical advice, treatment or care from a medical doctor or other professional healthcare provider. If you are in any doubt as to the information offered, always first consult a medical doctor or any other relevant professional for clarification on what You are, or are not, advised to act upon and in all cases do not stop taking any prescribed medications without the prior agreement of your medical doctor.
- Money Back Guarantee Offer
The money back guarantee offer is only applicable for purchases of The Serenity Method in the event that it did not in any way improve Your mental health as a result of taking the course. The claim under the money back guarantee must be made by email to firstname.lastname@example.org explaining why you felt it did not help and can only be made between fifteen and twenty five days following completion by You of the entire Course, (i.e. the introduction module, the 6 Principle modules and the summary module) and is subject to the following: You must supply evidence that You attempted to adopt the daily habits by providing a copy of all of your “daily distraction schedules” covering the fourteen day period following completion of the Course, examples of Your “positive writing”, seven completed “validate processes” and a list of the changes that You made to help You to “Balance The Scales” (all of which are explained during the Course). Once these have been reviewed and accepted as a genuine attempt to by You to adopt the Serenity Method (such acceptance not to be unreasonably withheld by us) we will issue You a full refund within 21 days to the maximum value of the original purchase price of The Serenity Method via the payment method from which the payment by You was originally received. We will not accept any claim on this guarantee that falls outside of the criteria detailed in this clause, nor will we accept a subsequent claim under any circumstances where an initial claim has been declined for falling outside of the criteria. For the avoidance of doubt, there is no Money Back Guarantee for any other subsequent purchase or for any other Course or Related Products. In the event that the original purchase included other Courses or Related Products as part of a package price, the amount that will be refunded (in the event of a successful claim) will be equal to the price only of the basic access to The Serenity Method that was prevailing at the time of purchase.
When You supply us with a testimonial and any images of You, You do so free of copyright and automatically grant us the right to use them to promote the effectiveness of the Courses in any media, in perpetuity, or until such time as you revoke that right, whereafter we will use our reasonable endeavours to remove the testimonial and/or images from any media that we directly control. From time to time, we may use actors to portray a testimonial to protect the identity or image of the person who supplied it.
- No Warranties
The information contained within a Course is provided without any guarantees, representations or warranties, expressed or implied.
- Entire agreement
- Your Data
- Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in all respects in accordance with English Law and the parties agree to submit to the exclusive jurisdiction of the English courts.